Pet Shipping Restrictions


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Moving or traveling with your cat, dog or any other exotic, big or small pet overseas?

- Get a free estimation of shipping your pet abroad!

- Fill in all the required fields and receive your quote in the next 24 hours.

- If you want to proceed and have your pet shipped with us, just let us know and we will book the shipment and give you all necessary instructions through the e-mail or by calling.

- And ship your pet with us from any U.S. or Canada city to the majority of world’s countries!

Simply request a pet shipping quote and find out the cost of your international pet moving.

Pet Shipping Restrictions

All species of live animals are acceptable for transportation, however U.S. and international regulators mandate the following limitation and restrictions, with which are required to be fulfilled:

Animals Accepted for Transportation:
1. Live wild (exotic) birds will only be accepted for transportation if the following requirements are met: a) the shipper or shipper's agent confirms in writing on the shipper’s letterhead, which must be attached to the air waybill, that the birds being shipped were born or bred in captivity on special farms; b) or, the birds are being transported for breeding purpose to or from a zoo, sanctuary, preserve or rehabilitation center.

2. Horses must be transported facing forward or backward. The shipment of horses transversely to the flight direction is not permitted.

3. Non-human primates of all species are prohibited. They are only accepted when being shipped between zoological organizations/societies, wildlife refuges or rehabilitation centers. Non-human primates, when accepted, must be totally weaned and be at least of two years.

Minimum Age Requirements and Number of Animals per Container
- Dogs and cats: a) less than 8 weeks are prohibited; b) 8 weeks – 6 months (maximum of 2 dogs or 2 cats per kennel, each of comparable size and weighing less than 20 pounds (9 kg) each); c) 6 months or older (maximum of 1 dog or 1 cat per kennel). 

Note: 1) Animals must be fully weaned and self-feeding, and be of sufficient strength and age to travel safely. 2) Dogs and cats are prohibited from traveling together in the same kennel. 3) For safety reasons, a mother (dam) may not travel together in the same kennel with her weaned or unweaned young.

Aircraft Weight and Size Limits
When making shipping plans bear in mind that extra large and giant kennels will fit not to all aircrafts. The maximum weight allowed per piece may also be limited. For the type of aircraft operated on the preferred flight, contact shippers. Use that information to make sure the animal’s container can be accommodated on flights you selected.

Temperature Guidelines
Shipping personnel will determine if outdoor temperatures are within acceptable limits at time of check in. If the animal cannot be accommodated due to temperature limitations, personnel will work with you to arrange alternate dates for the animal to travel. Temperature guidelines are based on the actual or forecasted outdoor temperature at airports upon departure or arrival for each station on the itinerary.

1) 95ºF / 35ºC - Maximum for live fish and day-old chicks;
2) 85ºF / 29ºC - Maximum for all animals and live seafood (except snub-nosed dogs and cats, and live fish);
3) 75ºF / 24ºC - Maximum for snub-nosed dogs and cats;
4) 10ºF / -12ºC - Minimum for all animals, except live fish;
5) 0ºF / -18ºC - Minimum for live fish and day-old chicks.

Snub-nosed pets include:
- Dogs: Boston Terrier, Boxer, Brussels Griffin, Bulldog (all breeds), English Toy Spaniel, Japanese Spaniel (Japanese Chin), Pug (all breeds), Pekinese, Shar-Pei, Shih-Tzu.
- Cats: Himalayan, Persian

To ship live fish below 10ºF, the shipper must sign a waiver on the air waybill when tendering the shipment. This waiver states “Shipper confirms that sufficient packaging has been used to protect this shipment against any cold temperatures that may be encountered enroute to or at the final destination for a period of at least 48 hours from the time of acceptance.”